Review & Reputation Management Done Thoughtfully
Local Listing Co provides review and reputation support for hospitality brands that want to stay responsive and protect their brand voice.
Core Services
Built to support a more polished, consistent, and well-managed presence on Google.
Review Management
Price: Starting at $79 per month
Consistent, well-written responses that reflect your brand and keep your business actively engaged with customers.
What’s Included
Positive Review Responses
Reinforce what guests already appreciate with replies that feel genuine and aligned.
Negative Review Responses
Address concerns with care, professionalism, and the right tone.
Response Consistency
Ensure every review is handled on time and in a way that reflects your standards.
Business Profile Setup
Price: $750 (One-Time Setup)
A clean, accurate foundation for your Google Business Profile so your business presents clearly from the start.
What’s Included
Profile Creation & Setup
Establish your Google Business Profile with the essential information in place.
Business Information Configuration
Ensure details like hours, location, and contact information are properly set.
Initial Profile Structuring
Set up your profile in a way that supports visibility and customer trust.
Profile Optimization
Price: $150 (Per Month)
Ongoing improvements that help your profile appear more complete, polished, and aligned with your business.
What’s Included
Profile Refinement
Improve how your business is presented to potential customers.
Content & Detail Updates
Ensure your profile stays current and relevant.
Visibility Support
Strengthen how your business shows up when customers are searching.
Review Catch Up & Respond
Price: Depends on Review Count
We go back and respond to each review giving customers who voiced their opinion a chance to see their recognition and makes your business up to date.
What’s Included
Reputation Report
An overview of how your business looks and feels from past reviews.
Reviews Response
Each review responded to with consistent and thoughtful responses.
Make Google Happy
Google and modern AI programs are scanning the internet to see which businesses are responding to customers. Be ahead of the curve.
Why This Matters
Review responses are often the only interaction a customer sees before visiting. How you respond signals attention to detail, reflects your standards, and shapes how future guests perceive your business. Consistent, thoughtful replies help your brand feel active, present, and well maintained.
How It Works
We handle your reviews through a clear and thoughtful process.
Brand Alignment
We get familiar with your tone, standards, and how you want to communicate.
Onboarding
Access is set up and your review response process is established.
Consistency Over Time
Reviews are handled consistently, both positive and negative.
Review Monitoring & Responses
We maintain a steady presence and keep everything aligned over time.
Frequently Asked Questions
We primarily work with hospitality-focused businesses—such as restaurants, hotels, and service-based brands—where guest experience and public perception play a major role. Our approach is designed to reflect the level of care these businesses put into their customer interactions.
We take time during onboarding to understand your tone, standards, and how you communicate with customers. Every response is written to feel consistent with your brand—never generic or automated.
Yes. We handle both positive and negative reviews with equal attention—reinforcing what customers love while addressing concerns professionally and thoughtfully.
We aim to respond consistently and in a timely manner so your business always appears active and attentive. Consistency over time is a key part of maintaining a strong online presence.
Yes, access is required so we can monitor and respond to reviews directly. During onboarding, we’ll guide you through a simple process to securely grant access and get everything set up.
Yes, we recommend responding to each review so that all customers are heard and Google sees your business is active and up to date.
There is no contract, our services are billed monthly, unless annual packages are purchased.
Yes, we offer discounts for packages and annual agreements. During initial consulting call we discuss the details.
Responsive clients tend to get faster results. Once we have access to the account and ability to respond, it typically takes several days to a week to get everything in order. For Review Catch Up it depends on how many reviews the business has.
Yes, we are real people who love helping businesses win online. We love to jump on calls with our clients to discuss their account.
A negative review is something we take very serious, our first step will be to get in contact with you to better understand the situation. We will draft a review and send for your approval before posting.